Privacy Policy
At Office Space Mumbai, we are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information you share with us.
This Privacy Policy (“Policy”) governs our website available at officespacemumbai.com (the “Platform”). The Policy describes how Office Space Mumbai (hereinafter referred to as the “Company”) collects, uses, discloses and transfers personal data of users while browsing the Platform or availing specific services therein (the “Services”).
1. Personal Data we collect
We collect the following types of Personal Data about you when you access our Platform or Services:
A. Information you give us:
- Personal Details: Name, contact information (addresses, e-mail addresses, phone number), and login information.
- Property Details: Location, nature of property, dimensions, connectivity, photographs, and pricing.
- Identification Documents: Information to identify and verify you (such as Aadhaar, voter id, driver’s license, PAN, passport, etc.) or your property.
- Payment Information: Processed through third-party providers. We do not store credit/debit card numbers or UPI handles.
B. Information we collect automatically:
- Usage data: Search queries, intent capture, and time spent on pages.
- Technical data: IP address, hardware model, operating system, and browser details.
- Cookies data: To recognize your device and support experience continuity.
2. How we use your Personal Data
- Provision of Services: Account creation, listing properties, and establishing connectivity between buyers, owners, and brokers.
- Marketing: Providing promotional material and notifying you of market opportunities (with your consent).
- Fraud Prevention: Identifying suspicious listings, verifying users, and ensuring network security.
- Legal Obligations: To comply with legal proceedings or seek professional advice.
3. Who we share your personal data with
- Service Providers: Vendors, field verifiers, or consultants who assist in operating the Platform.
- Other Platform Users: Sharing contact details between owners, renters, and brokers to establish business connectivity.
- Banking Partners: Participating banks or NBFCs regarding home/commercial loans based on your expressed interest.
- Legal Purpose: When required by law, subpoenas, or court orders.
4. User Rights
If you wish to access, verify, correct, or erase any of your Personal Data collected, you may write to us at feedback@officespacemumbai.com.
You may withdraw your consent for data processing at any time, though this may limit your access to certain essential Services on the Platform.
5. Storage and Retention
Our Company is located in India. We store and process your personal data in India. We retain your data as long as necessary to provide Services or as required to ensure compliance with applicable laws and legal obligations.
6. Changes to this Policy
Office Space Mumbai reserves the right to update or modify this Policy at any time. The updated Policy shall come into effect from the date of such modification.
7. Grievance Redressal
Questions or complaints related to the processing of your Personal Data may be made to our Grievance Officer:
Email: feedback@officespacemumbai.com
Address: Mumbai, Maharashtra, India.